Claire Steiner


An experienced, CIPD Qualified HR & Talent professional for over 25 years, Claire has worked with a range of companies including tour operators, airlines, associations, technology providers, travel management companies, media companies and OTAs.

She has a focus and passion for next generation talent.  Since 2005 she has chaired the Education and Training Committee of the Institute of Travel and Tourism and is also a Board Director.  Her role at the ITT involves leading on a number of initiatives, including the ITT Future You and Student Ambassador Programmes, and the ITT annual Future You Awards

Claire has represented the ITT on a number of industry committees – which have included the Sector Skills Travel Industry Advisory Panel as well as the National Advisory Council for T&T at City and Guilds and she previously chaired the reviewing board for the National Occupational Standards.

She was heavily involved with the development and launch of the UK Diploma in Travel and Tourism and worked closely with the Diploma Development Team on Employer Engagement across the sector as well as the Schools Network on Diploma Delivery, providing training on diploma delivery and the sector to practitioners across England.

Claire is honoured to be an industry ambassador for both  the international water aid charity “Just a Drop” helping raise awareness and support of their vital work to provide safe, clean water for all and the UK Charity, the Family Holiday Association, the only national charity dedicated to providing British seaside breaks and day trips for families struggling with some of the toughest challenges life can bring.

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